Ambassador Level 1 Community Guide Quiz

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The MUMU Ambassador program was created with two main goals in mind. In addition to increasing visibility in your community, we want to do which of the following?* A.Support our community by providing quality cycling apparel & excellent customer service B.Teach more people about MUMU and our unique offerings C.Increase sales

The MUMU Ambassador program consists of how many segments?* A.3 B.1 C.2

Why does MUMU separate our Ambassadors into multiple segments, each with their own unique responsibilities?* A.So that we can better target the individual strength of each ambassador B.To lessen the workload for each ambassador C.So that we can offer different discounts & benefits to each segment

How many new teams, groups, or clients are ambassadors required to refer for custom orders per year?* A.3 B.4 C.6

As a Community Ambassador, how often will you be required to plan & lead Group Rides within your community?* A.Three times a year B.Ideally 2 Times a year, but no less than 1 C.Once every 3 months

When Community Ambassadors organize group rides, they are required to do which of the following?* A.Organize & promote the ride – the Mumu team will be there to support the ride and pay for any expenses involved B.Show up at the ride and welcome people to the ride. The MUMU team will take care of everything else C.Organize a MUMU group ride by collaborating with an existing group ride in your community or by setting up a new ride, pick the opportune time and place & promote the ride with the help of the MUMU team

A MUMU Community Ambassador is someone who has which of the following characteristics?* A.Someone who rides with a large group regularly B.Someone who is active in their community and willing to help MUMU build connections C.Someone who owns a bike shop or team

When does an ambassador receive a referral credit that he/she can use for online purchases from MUMU apparel?* A.When a new customer places an order with your shareable discount code, or when you introduce a new customer to the MUMU sales team (even if they end up not placing an order) B.When you introduce a customer to the sales team who has done business with MUMU in the past C.When new customers places an order with your shareable discount code

If active on social media, Community Ambassadors will have which of the following requirements for posting?* A.At least one story post tagging MUMU per week + Resharing at least one of MUMU’s posts to your page per month B.Community Ambassadors are not required to post on Social Media. C.Regularly creating high quality edited content showcasing MUMU items

Your success as a MUMU Ambassador will largely depend on your willingness to collaborate with the MUMU team, as well as what?* A.How high attendance is for our group rides B.Your ability to assist in generating new customer referrals C.The quality of your Social Media posts

As an Ambassador, you will receive a discount code that you can share with friends, family and your community. How many codes can you hand out each year?* A.10 a month B.100 a month C.No limit! We want you to share this code with as many people as possible!

When people place orders using your shareable code:* A.You will receive MUMU store credit for each order that was placed with the shareable code B.You will get a one time MUMU store credit for purchases over $100 C.You will receive a free MUMU jersey

MUMU Ambassadors will receive exclusive pricing when placing personal Custom Orders:* A.TRUE B.FALSE

What will determine which benefits you receive as a MUMU Ambassador?* A.How many followers you have B.The length of time you have been an ambassador C.Ambassador benefits are determined by level.

When can you use your personal MUMU discount codes for purchases?* A.When purchasing any MUMU retail items that are going to be worn by you only B.When purchasing any MUMU retail items that are going to be used by you, or your family C.For a custom order for my local team

When will ambassadors be asked to work events with the MUMU team?* A.Ambassadors are required to help with at least one event they attend where MUMU is present B.Ambassadors are asked to help at events on a rotating basis ones a year C.Ambassadors may be asked to help, but only if they are available to do so. They will always be compensated for their time and effort

How do you make sure that your Customer Referrals are received and properly tracked towards your yearly total?* A.Make sure that the group or team name are clearly marked in your DM B.Send each new customer referral to Tyler - sales@mumuapparel.com with detailed information about the customer, their needs and how to contact them C.Ambassadors are responsible for tracking how many referrals they have submitted per year and sharing this with the MUMU team

What are MUMU’s core values?* A.Teamwork, Respect, Accountability, Sustainability, Profitability B.Hard Work, Creativity, Positive Impact, Integrity, Relationships C.Efficiency, Compliance, Innovation, Adaptability, Positive Impact

What is MUMU’s mission statement?* A.To deliver high-quality products at competitive prices with excellent customer service B.To deliver culturally relevant apparel to our community C.To enrich the lives of others and create a positive brand through best-in-class customer service

What kind of benefits will you receive as a Level 1 Ambassador?* A.70% OFF on every MUMU retail purchase, exclusive discounts on custom orders from MUMU, Industry Discounts with our various partners, & a personalized Welcome Box from the MUMU team B.1 Free item every month, 25% OFF every MUMU retail purchase, entry to win free prizes 3x per calendar year C.Early access to all MUMU sales & products, $250 yearly credit for MUMU retail purchases, Free shipping on all orders

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AMBASSADOR GUIDE QUIZ