Return Center

Return Steps: 

  • Contact and indicate the order number, the item to be replaced and the reason for the return.
  • Mumu will email a shipping label with return instructions. Please pack the product and purchase order in its original box and/or packaging and attach the prepaid shipping label to drop off at your local USPS. 
  • If you would like to make an exchange, Mumu can not guarantee the product will be in stock by the date the original product is returned to our distribution facility. We recommend that you reorder the correct product at and we will issue a refund once that original product is received.
  • Mumu offers a free return label for the first return from an order. If you would like to make multiple returns from the same order at different times, the following return shipments will be at the customer’s expense.